
FREQUENTLY ASKED QUESTIONS
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Do I have to order both top and bottom if I only want one or the other?
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Yes, we specialize in providing scrub sets that includes both top and bottoms for essential workers and in order to gain the best experience you must order both top and bottom as a set.
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I wear different sizes for my tops and bottom, can I order in different sizes?
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Yes, before checkout, be sure to add your exact sizes for both top and bottom without any price changes.
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What size should I order?
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We are currently working on a size guide, for now order the size that best fits you, as our scrubs come as “fit to figure”.
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My sizes are wrong, may I get a refund?
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We are only expecting refunds on special situations, please feel free to fill out a contact form if needed. Exchanges are welcome as long as products are still in good shape to resold. Must exchange items with 7 days from purchase or arrival.
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How long for shipping?
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All shipping will be handled every Monday of the new week, please check email for updates.
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I live nearby and would like to pick up my order and not pay for shipping.
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Yes, you have the option in checkout if you would prefer shipping or pick up. Our pick-up location will be at our office space 1433 N Water St Suite 400 Milwaukee, WI 53223 every Saturday between 12pm-4pm. Delivery is available between 4p-6p for a $8 fee.
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Store Policy
J-Scrubs & Accessories is an online retail store that provide the best uniform scrubs for essential workers. We do not take credibility for style, color or fabric. We purchase pre-design scrubs and customize them to your needs. We do not carry any brands that are already established. If you would like to know more information on customization please feel free to fill out a contact form and we will get with you as soon as we can. Thank you.